We receive many requests for a catalog and for information on our products. Please allow us to answer most common questions.
All our range is displayed on the website,We are pleased to answer any questions.
1. What is the size and color?
The size and color can be changed according to your requirements or according to the size in our webpage or catalogue.
Inflatable games is made by PVC Tarpaulin. The Flame Retardant is suitable for BS5852(British Standard).
3.Can you print my picture or logo on the products?
Yes, we can print your picture or logo on the inflatable products, and you can offer the picture in any format made by Photoshop or Coredraw.
4.Can you design one specially?
Yes, send us details and a sketch or a picture of your requirements and we will quote you our best price.
5.What included in products?
It is included inflatable games, blower, kit bag(including the same colors material, glue),ground sheet.
6.What kind of guarantee you give?
Our inflatable games can be used more than 3 years. If it is damaged, you can use the glue and material to repair it. Because it is too long distance to ship goods back, we will send a kit bag for every inflatable products.
7.Your blowers meet CE/UL requirements?
Our blowers have passed the certificate of CE,UL.
9.How do I order?
a. Choose your interested goods, write down the model number;
b. Click on "How to order", fill in the customer info and submit;
c. We will sign a "Order Conformation", send you a scan original copy by e-mail.
2.Order On line
a. you can add our skype:yuxiinflatable
b. order the numbers you need, we will offer the Pi on-line to you to confirm
c. Confirm the order and send back to us
3. Order By phone
a. our call number 0086-20-29176396 at any time,it work 7day/24hour
b. tell us the YUXI number you need
c. we will send the order file to you by email to confirm
4. Order By email
b.we will offer the quotation with in 24hours,we will send the order file to you by email to confirm
10.How do I pay?
Please transmit (T/T) the payment from your bank to our bank.all the payment need paid to our company account .
we accept payment by paypal for order less then $300.
50% for deposit.and 50% before shipping
12.How do you start the order?
We will start your order after receiving the down payment which is 50% of total payment. When order finished, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.
If the order is urgent, you'd better pay 100% in advance.
Our regular producing time for 1pcs inflatable games is 6-15 days, excluding air transit time, from the date of confirmation. However, it can be +/- depending on the design and the dimensions.
Can be delivery by air or by sea. The approximate transit time by air is 5 business days maximum and by sea 15-30 days. The shipping costs may be about USD200.00 for 1pcs of games. If you order more, the shipping cost for 1pcs will be lower than USD200.00. Air charge is different for different country.